: Frequently Asked Questions
Of course we allow collections. We do not however have a retail stores nor do we have a showroom (our website serves as both!). Please remember, orders can only be collected once the status of your order reads ready for collection.
Unfortunately all orders need to go via the Shop and Ship website as we do not allow purchases directly from our offices. If you're the 'online shopping is not for me' type of person, then simply give us a ring on 0861 12 SHOP (7467) and we'll gladly m...
Your goodies are insured from the moment your order is handed over to the couriers, right up until they are hand delivered to your door. Best of all, this does not cost you an extra cent - its free, mahala, on the house!
At the moment we do not ship outside the borders of South Africa. We are busy expaning and will be shipping to certain African countries in the coming few months. Should you however wish to place an order and send your own couriers to collect, that is ...
We're very excited to offer our loyal customers FREE delivery! In order to qualify, you simply need to have 2 or more items in your cart - it's that simple! When you begin checkout, the website will not charge you for delivery and rest assured your goo...
We currently accept EFT (Electronic Funds Transfer), direct deposits as well as credit card payments (VISA & Mastercard only). We are in the process of adding further methods of payment and these will be introduced in due course.
Our website remains open 24/7, 365 days a year - even on Christmas day! Our offices are open Monday - Thursday, 8:30am to 5pm! On a Friday we open at 8:30am and close at 4pm (Just so we have a little time to light up a braai and take in the week that w...
We're very fair and always look to help out where ever we can! Simply put, we dont hide behind t's & c's. As with anything, retruns and refunds do come with certain restrictions. Once approved, refunds are processed within 24 hours! To read our full re...
The SNS HQ is based in Rivonia, Jozi. Our full address follows: Edenburg Terraces, Block C, 2nd Floor, 348 Rivonia Boulevard (Corner 10th Avenue), Rivonia, Johannesburg 2128